This Privacy Policy describes how Aviront Techno Private Limited and its affiliates collect, use, share, protect, or otherwise process your information/personal data through our website https://avirontecom.com (hereinafter referred to as the Platform).

Please note that certain sections of the Platform may be browsed without registering. We do not offer any products/services outside India, and your data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to:

  • Be bound by the terms of this Privacy Policy,

  • Comply with the Terms of Use and applicable service/product terms and conditions, and

  • Be governed by the laws of India, including those applicable to data protection and privacy.

If you do not agree, please do not use or access our Platform.

1. Collection of Information

We collect data when you use our Platform, services, or interact with us. This may include but is not limited to:

  • Personal data during sign-up/registration or use of the Platform, such as name, date of birth, address, telephone/mobile number, email, and information shared as proof of identity or address.

  • Sensitive personal data (with your consent), such as bank account, credit/debit card information, other payment instrument information, or biometric information (e.g., facial features or physiological data) to enable certain Platform features.

You always have the option not to provide information by choosing not to use a particular service or feature.

We may also track your behavior, preferences, and other information you voluntarily provide. This data is compiled and analyzed on an aggregated basis.

We may collect information related to your transactions on the Platform and through third-party business partner platforms. When a third-party collects data directly from you, their privacy policies will apply. We are not responsible for the privacy practices of third parties.

Important: Do not provide personal banking information if contacted by someone claiming to be Aviront Techno Private Limited. Report any suspicious activity to law enforcement immediately.

2. Usage of Information

We use personal data to:

  • Provide the services you request.

  • Assist sellers and business partners in handling and fulfilling orders.

  • Enhance customer experience, resolve disputes, and troubleshoot problems.

  • Inform you about offers, products, services, and updates (online/offline).

  • Customize your experience.

  • Detect and protect against errors, fraud, and criminal activity.

  • Enforce our Terms and Conditions.

  • Conduct marketing research, analyses, and surveys.

  • Any other purposes described at the time of collection.

Your access to certain products/services may be affected if permissions are not provided.

3. Sharing of Information

We may share your data:

  • Internally, within our group entities and affiliates, who may also market to you unless you opt out.

  • With third parties such as sellers, business partners, logistics providers, prepaid payment issuers, third-party reward programs, and other payment providers you opt for.

Disclosure may be necessary to:

  • Provide services and products,

  • Comply with legal obligations,

  • Enforce user agreements,

  • Facilitate marketing and advertising,

  • Prevent, detect, or investigate fraud or illegal activities.

We may also share personal/sensitive data with government or law enforcement agencies if required by law or in good faith to:

  • Respond to subpoenas, court orders, or legal processes,

  • Enforce Terms of Use or Privacy Policy,

  • Protect rights, property, or personal safety of users or the public.

4. Security Precautions

We adopt reasonable security practices to protect your data from unauthorized access, loss, or misuse.

  • We use secure servers and follow security guidelines.

  • However, transmission of information over the internet cannot be guaranteed to be completely secure.

  • Users are responsible for protecting their account login and password information.

5. Data Deletion and Retention

  • You may delete your account via your profile settings or by contacting us.

  • Pending grievances, claims, or shipments may delay deletion.

  • Once deleted, access to the account is lost.

  • Personal data is retained no longer than necessary for the purpose collected or as required by law.

  • We may retain data to prevent fraud, future abuse, or for legitimate purposes.

  • Data may be anonymized for research and analytics.

6. Your Rights

  • You may access, rectify, and update your data via Platform functionalities.

  • By providing information, you consent to its collection, use, storage, disclosure, and processing.

  • If you provide data about other individuals, you confirm authority to share such data.

  • You consent to be contacted via SMS, instant messaging apps, calls, and email for purposes described in this Policy.

You may withdraw consent by contacting our Grievance Officer with “Withdrawal of consent for processing personal data” in the subject line.

  • Withdrawal is not retrospective.

  • We may restrict or deny services if consent is withdrawn.

7. Changes to this Privacy Policy

  • Please check our Privacy Policy periodically for updates.

  • We may update it to reflect changes in our practices and notify users of significant changes as required by law.

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