PRIVACY POLICY

Effective Date: 01 January 2026

Company Name: Aviront Techno Private Limited
Website: https://avirontecom.com


1. Introduction

This Privacy Policy describes how Aviront Techno Private Limited and its affiliates (“Company”, “we”, “our”, or “us”) collect, use, process, store, disclose, and protect your personal information through our website https://avirontecom.com (the “Platform”).

This Privacy Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other applicable data protection regulations.

By accessing or using the Platform, providing your information, or availing any product or service offered on the Platform, you expressly consent to:

  • The collection and processing of your personal information in accordance with this Privacy Policy

  • Compliance with our Terms of Use and applicable policies

  • Being governed by the laws of India relating to data protection and privacy

If you do not agree with this Privacy Policy, please discontinue use of the Platform immediately.

Please note:

  • Certain sections of the Platform may be browsed without registration

  • We currently provide products and services only within India

  • Your information is primarily stored and processed within India


2. Eligibility & Children’s Privacy

Our Platform and services are intended only for individuals aged 18 years and above.

We do not knowingly collect or process personal information from minors under the age of 18 years without verified parental or guardian consent.

If we become aware that such information has been collected, we will promptly delete the data from our records.

Parents or guardians may contact us for removal of any such information.


3. Collection of Information

We collect information when you use our Platform, create an account, place orders, communicate with us, or interact with our services.

A. Personal Information

This may include:

  • Full name

  • Date of birth

  • Email address

  • Mobile number

  • Billing and shipping address

  • Identity or address proof submitted voluntarily

  • Customer support communications

B. Sensitive Personal Data

With your consent, we may collect:

  • Bank account information

  • Credit/debit card details

  • Other payment instrument details

  • Biometric or facial information where required for specific Platform features

Payment information is processed securely through authorized third-party payment providers. We do not store complete card or banking credentials on our systems.

C. Technical & Usage Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Access times

  • Website usage activity

  • Cookies and analytics information

  • Pages visited and browsing behavior

D. Transaction Information

We may collect information relating to purchases, transactions, shipping, payments, returns, and order history.

Where third-party business partners collect information directly from you, their privacy policies shall apply. We are not responsible for third-party privacy practices.


4. How We Use Your Information

We use your personal information for purposes including:

  • Providing products and services requested by you

  • Processing orders, shipping, and deliveries

  • Assisting sellers and business partners with order fulfillment

  • Improving customer experience and website functionality

  • Resolving disputes and troubleshooting problems

  • Sending order updates, invoices, confirmations, and notifications

  • Informing you about offers, promotions, products, and services

  • Conducting marketing research, surveys, and analytics

  • Detecting and preventing fraud or unlawful activity

  • Enforcing Terms of Use and other policies

  • Complying with legal and regulatory obligations

Certain services may require access permissions or personal data. Failure to provide required information may affect availability of services.


5. Legal Basis for Processing

In accordance with the DPDP Act, 2023, we process personal data based on:

  • Your consent

  • Contractual necessity

  • Compliance with legal obligations

  • Legitimate business interests including security, fraud prevention, and service improvement

You may withdraw consent at any time as described in this Policy.


6. Sharing of Information

We may share your information with:

  • Group companies and affiliates

  • Sellers and business partners

  • Logistics and courier providers

  • Payment gateway providers

  • IT service providers, hosting providers, and analytics tools

  • Government agencies or law enforcement authorities where legally required

We may disclose personal information where necessary to:

  • Comply with legal obligations

  • Enforce Terms of Use or agreements

  • Prevent fraud or illegal activity

  • Protect rights, property, or safety of users or the public

All third-party service providers are required to maintain confidentiality and use personal data only for authorized purposes.

We do not sell personal information to third parties.


7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance and functionality

  • Remember user preferences

  • Analyze website traffic and usage behavior

  • Enhance user experience

By continuing to use the Platform, you consent to the use of cookies in accordance with this Privacy Policy.

You may disable cookies through browser settings; however, certain features of the Platform may not function properly.


8. Data Retention & Deletion

We retain personal information only for as long as necessary for:

  • Providing services and order fulfillment

  • Legal, accounting, and tax compliance

  • Fraud prevention and dispute resolution

  • Legitimate business purposes

You may request deletion of your account through Platform settings or by contacting us.

Deletion requests may be delayed where:

  • Orders or shipments are pending

  • Legal obligations exist

  • Disputes or claims are unresolved

Once deleted:

  • Access to your account may be permanently lost

  • Certain data may still be retained where legally required

Data may also be anonymized for research and analytics purposes.


9. Security Precautions

We adopt reasonable technical and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures include:

  • SSL encryption

  • Secure servers

  • Restricted access controls

  • Security monitoring systems

Despite reasonable efforts, no internet transmission or storage system can be guaranteed to be completely secure.

Users are responsible for maintaining confidentiality of account credentials and passwords.


10. International Data Transfers

Certain third-party service providers may process or store data outside India.

By using our Platform, you consent to such transfer, storage, and processing subject to applicable safeguards and legal protections.


11. Your Rights

Under applicable laws including the DPDP Act, 2023, you have the right to:

  • Access your personal information

  • Correct inaccurate or outdated data

  • Request deletion of personal data

  • Withdraw consent

  • Opt out of marketing communications

  • File grievances regarding personal data handling

Withdrawal of Consent

You may withdraw consent by contacting our Grievance Officer with the subject line:

“Withdrawal of consent for processing personal data”

Withdrawal of consent shall not apply retrospectively and may affect availability of certain services.


12. Third-Party Links

Our Platform may contain links to third-party websites or services.

We are not responsible for their privacy practices, content, or security standards. Users should review third-party privacy policies independently.


13. Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are provided below:

Name: Ram
Designation: Grievance Officer

📧 Email: grievance@aviront.com
📞 Phone: +91 9109970323

🏢 Address:
Aviront Techno Private Limited
MR1, 3rd Floor, JMD Empire Square,
MG Road, DLF Q.E.,
Gurgaon, Haryana – 122002, India

We aim to acknowledge and resolve grievances within 30 days from receipt.


14. Changes to this Privacy Policy

We may revise or update this Privacy Policy periodically to reflect legal, operational, or business changes.

Updated versions will be posted on this page along with the revised effective date.

Continued use of the Platform after such updates constitutes acceptance of the revised Privacy Policy.


15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Aviront Techno Private Limited

🌐 Website: https://avirontecom.com
📧 Email: info@aviront.com
📞 Phone: +91 9109970323

🏢 Registered Address:
MR1, 3rd Floor, JMD Empire Square,
MG Road, DLF Q.E.,
Gurgaon, Haryana – 122002, India

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